What to Expect

DSC00772.JPGIn your search for a veterinary facility and doctor, we believe you should expect high quality care as well as great service and pleasant surroundings. Our goal has been to assemble a veterinary health care team committed to providing exceptional client service, veterinary health care and client education. Our commitment to you is to offer our top notch veterinary and client care in a clean, safe and efficient environment.

Your pet's annual check-up, preventative care or sick visit will include a complete physical exam. Our technicians and assistants will bring you into the examination room and review the reason for your visit, as well as take a brief history about your pet. Blood or urine samples that may be needed for the appointment will be taken at this time. Some tests can begin being processed before the doctor even comes into the room!

The doctor will then review the information gathered by the technician or assistant, and discuss this information with you and examine your pet. The length of the exam may vary depending on the reason for the visit. We do our very best to do as much as we can during the appointment time to help your pet if there is an illness or complicated medical issue. There are times when additional time will be needed and you may be asked to drop your pet off at a mutually agreed upon time to further investigate the problem. Surgeries are always scheduled as a drop off on designated days.

Notes on things like your pet's elimination habits and any physical changes or unusual occurrences can be helpful. Keep track of small shifts in your pet's behavior, including urinary marking habits and mood swings, along with diet and routine modifications. Take this notebook when you visit the veterinarian. These seemingly unrelated occurrences may help explain results of your pet's medical tests.

We do our very best to stay updated with current trends and recommendations in the veterinary field. We have been updating our vaccine protocols, preventative health care recommendations, treatment options, and integrative medical options. Our entire staff is proud to take part in ongoing continuing education opportunities and we strive to make every team member a valuable asset to the hospital, and you, our valued client. One of our outstanding accomplishments is client education and we do our very best to discuss cases thoroughly, and help you to understand and learn about your pet's needs and medical situation.

If your pet's medical needs are beyond our hospital's capabilities, you may be referred to a specialist. Veterinarians who have completed advanced studies in specialties such as internal medicine, surgery, emergency or chiropractic care are available in several referral hospitals in our area, and we are fortunate to have such a vast array of excellent pet care all within an hour's drive.